We want to help make charging and driving an electric vehicle as easy as can be. We’ve created a few guides to help explain key topics. If there are additional guides that you would like to see, please contact our customer service team.

Driver Guides & Support

Our detailed guides can help you maximise your electric vehicle experience.


Pay as you go charging

GeniePoint moves to PAYG

Tips for charging

How to charge

Your step-by-step charging guide for GeniePoint network chargers


Register on GeniePoint

Getting started with the GeniePoint Network

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Rates and tariffs

Your guide to GeniePoint network pricing

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Register an RFID card

How to register an RFID access card on our chargers

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Tips for charging

Our customer service team have put together some of the most common issues that…

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Download our app

Download the GeniePoint app.

Available for iOS and Android.