We want to help make charging and driving an electric vehicle as easy as can be. We’ve created a few guides to help explain key topics. If there are additional guides that you would like to see, please contact our customer service team.

Driver Guides & Support

Our detailed guides can help you maximise your electric vehicle experience.


Pay as you go charging

GeniePoint moves to PAYG


How to charge

Your step-by-step charging guide for GeniePoint network chargers


Register on GeniePoint

Getting started with the GeniePoint Network


Rates and tariffs

Your guide to GeniePoint network pricing


Register an RFID card

How to register an RFID access card on our chargers


Tips for charging

Our customer service team have put together some of the most common issues that…

A screen from the GeniePoint app

Download our app

Download the GeniePoint app.

Available for iOS and Android.